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Terms and Conditions

TERMS andConditions

Terms and Conditions

A reservation deposit of $250.00 (USD) or 10% of the booking value (whichever is higher) is required at initial booking to guarantee accommodations and is applied to the last day of your reservation. The dates are not secure until deposit is paid, all prices are subject to change without notice.

An advance payment equal to 50% of the balance still owed on the rental rate (USD) is due 12 weeks prior to arrival. The advance payment will be applied to the balance due.
The final balance of rent (USD) is due in full 8 weeks before arrival date.
If reservation is made within 60 days of arrival date, payment will be required in full.

Credit cards are accepted.
Checks are accepted. All personal checks must be bank or credit union issued with name and address printed on check. Temporary personal checks are not accepted.

CANCELLATIONS:

An 8 week notice is required for cancellations for a refund of the reservation deposit. Cancellations made before the 8 week notice will incur a $25.00 (USD) cancellation fee. The renter will be refunded a total of $225.00 (USD) as a result of the cancellation.
Cancellations made between 4 to 8 weeks of arrival date that result in a shortened stay, will result in a loss of the full deposit plus 50% of the balance.
Cancellations made within 4 weeks of arrival date that result in a shortened stay, will forfeit full advance payment and security deposit. Cancellations or early departure does not warrant any refund of rent or deposit unless the above terms are met.

CANCELLATIONS FOR MONTHLY RENTERS:

Cancellations made more than 12 weeks prior to arrival will incur a $100.00 (USD) cancellation fee. Cancellations made between 8 to 12 weeks of arrival date that result in a shortened stay, will result in a loss of the full deposit.
Cancellations made within 8 weeks of arrival date that result in a shortened stay, will forfeit full advance payment and security deposit. Cancellations or early departure does not warrant any refund of rent or deposit unless the above terms are met.

CHECK-IN TIME 4:00 PM

There is no early check-in time. Check-In is done at the Reception Desk in the Clubhouse. The Reception Desk is open 24 hours a day, 7 days a week. So if you have a late flight, don’t worry.

CHECK-OUT TIME 10:00 AM

This agreement does not create a tenancy of residence. You must depart at the appropriate time.

OBTAINING KEYS

The resort is like a hotel. Key cards are obtained from the Reception desk at the Clubhouse, which is open 24 hours a day, 7 days a week, ALL YEAR. You will also need the key card to access the resort facilities, such as the pools and the Clubhouse.

NO SMOKING

This is a non-smoking unit. All smoking must be done outside with the doors and windows kept closed so as not to let any smoke into the townhouse. Any extra cleaning charges needed because of smoking will be charged to your credit card. This includes, but is not limited to, bedding, drapes, furniture, and carpeting.

NO PETS

Per our Home Ownership Association rules, pets are not allowed in the townhouses nor on the premises.

RESORT POLICIES:

The resort is run like any hotel. Check-In is at the Reception desk in the Clubhouse, where you will be given your keys for the townhouse and key card for admittance to the resort facilities.
At check-in, your credit card will be swiped for an imprint for a $250 damage deposit. Once your stay is over, the property will be checked for damages. There will be no charges made against your credit card if no damages occur.
Please report any damages to the Regal Palms Management group.

IT IS STRONGLY RECOMMENDED THAT GUESTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES WHICH MAY OCCUR.

 

Make a Reservation

Send us a message with your desired arrival date and number of nights you’d like to reserve, and we’ll contact you in no time.

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